10/10 from the from staff to the mechanics, everyone was super nice! When I call without my secret number, they are willing and patient to look me up by name, I love this place! If I have any other damage, no question on who I want taking care of my car. Any change that occurred my mechanic was emailing and making sure I was okay and updated along the way (you rock Carroll) Best body shop in Richmond! Also my car was sparking better than it was when I brought it from the Honda dealership when I picked it up, I’m so grateful for Bruce’s! Thank you guys so much.
- Kae. S
Super is an understatement, they did a great job and made what is normally a frustrating experience painless and efficient.
- Justin J
“Gosh, an honest car repair shop. Feel like I’ve done time travel to the 50s. They gave me a reasonable estimate and warned there might be damage discovered after removing the bumper, but they stuck with the original estimate, didn’t pretend to find something not there, and did flawless work. The car looks like new.”
- James D.
Receptionists were great. Kyle wrote my estimate and explained some occurrence that may happen during repairs. Considering the circumstances, everyone was great. Thank you
-Nate